Shipping Information:

At Matrix Connection, we strive to deliver your orders promptly and efficiently. Please review the following shipping details to ensure a smooth shopping experience:

Order Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.

Shipping Timeframe:

  • Due to high demand and global shipping constraints, please allow 2-4 weeks for your order to arrive.
  • Please note that shipping times may vary depending on your location and customs clearance procedures.

Shipping Methods:

  • We utilize reliable shipping carriers to ensure the safe and timely delivery of your orders.
  • Tracking information will be provided once your order has been dispatched.

Shipping Costs:

  • Shipping costs are calculated based on your location and the weight of your order. You can view the shipping costs at checkout before completing your purchase.

International Shipping:

  • We ship internationally to most countries around the world.
  • International orders may be subject to customs duties, taxes, and fees upon arrival in your country. These charges are the responsibility of the recipient.

Order Status:

  • You can track the status of your order by logging into your Matrix Connection account or by using the tracking information provided.

Contact Us:

  • If you have any questions or concerns about your order, please don't hesitate to contact us at support@thematrixconnection.com. Our customer service team is here to assist you.

Note:

  • Please be aware that shipping times may be affected by unforeseen circumstances, such as natural disasters or global events. We appreciate your patience and understanding during such times.

Thank you for choosing Matrix Connection for your tech needs. We appreciate your support!

Sincerely,

The Matrix Connection Shipping Team.